Privacy Policy
Read how Thiqa collects, uses, protects, and retains information across its receipt and warranty services.
1. Introduction
Welcome to Thiqa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our receipt and warranty management platform and services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
Name and contact information (email address, phone number)
Authentication identifiers associated with your sign-in method
2.2 Receipt and Warranty Data
When you use our services, we collect and store:
Receipt images and extracted data (store names, purchase dates, amounts)
Warranty information and documents
Product details and purchase history
Notes and tags you add to your receipts and warranties
2.3 Usage Information
We automatically collect certain information about your device and how you interact with our services:
Device information (type, operating system, browser type)
Log data (IP address, access times, pages viewed)
Usage patterns and feature preferences
For public-site measurement, the canonical page path, a broad discovery-source category, and random browser and session identifiers. The source category is derived on the device; the API hashes the identifiers before storage and does not store raw referrers, query strings, full URLs, or page contents in the website analytics database.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process your receipts using OCR technology and AI
Send you warranty expiration reminders and notifications
Provide customer support and respond to your requests
Analyze usage patterns to improve user experience
Detect and prevent fraud and abuse
Comply with legal obligations
Send you marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share data with third-party service providers who perform services on our behalf, such as authentication, cloud storage, document processing, and notifications
Business Transfers: In connection with any merger, sale of company assets, or acquisition
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you explicitly agree to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Access controls and authentication measures
Security safeguards provided by our cloud infrastructure and service providers
6. Data Retention
We retain your personal information for as long as necessary to provide the Services and meet legal or operational requirements. You may request account and data deletion through the available account controls or by contacting support@thiqa.bh. Some information may be retained where required by law.
7. Your Rights
Depending on your location, you may have the following rights:
To exercise these rights, please contact us at support@thiqa.bh
Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your information
Withdraw Consent: Withdraw consent for data processing
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: